Help & Support
This page provides helpful resources for using our website and, more importantly, links to organisations that can help if you or someone you know is experiencing problems with gambling. If you need support, please reach out to the services listed below—they are free, confidential, and staffed by trained professionals.
Responsible Gambling Resources
The following organisations provide free support and advice for anyone affected by problem gambling. Whether you need information, counselling, or practical tools to manage your gambling, these services are here to help.
UK Gambling Commission
The official regulator for gambling in Great Britain. The Commission ensures that gambling is conducted fairly and openly, protects children and vulnerable people, and provides guidance on licensing and compliance matters.
Visit website →BeGambleAware
A leading charity providing information, advice, and support for anyone affected by gambling harms. Their National Gambling Helpline (0808 8020 133) offers free, confidential support 24 hours a day, 7 days a week.
Visit website →GamCare
GamCare provides treatment, support, and counselling for anyone harmed by gambling. Services include one-to-one counselling, group therapy, an online chatroom, and a network of local treatment centres across the UK.
Visit website →GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all UK-licensed online gambling sites for a period of your choice (6 months, 1 year, or 5 years). Registration takes just a few minutes.
Visit website →Frequently Asked Questions
What is the purpose of this website?
UK Slot Guide is an independent editorial publication that reviews and compares licensed UK casino platforms. We focus on user experience aspects such as navigation, site structure, and interface design. We do not operate gambling services or handle payments.
Do you recommend specific casinos?
We do not make personal recommendations. Our reviews describe the user experience of each platform objectively. The decision to use any gambling service should be made carefully, considering your personal circumstances and budget.
How do I report an error on your website?
If you notice any factual errors or outdated information, please use our Contact page to let us know. We appreciate corrections and update our content regularly to ensure accuracy.
Why do I need to confirm my age?
Gambling in the UK is restricted to persons aged 18 or over. As our website contains information about gambling services, we ask all visitors to confirm they meet the legal age requirement before accessing our content.
How can I contact a casino directly?
Each casino featured on our site has its own customer support channels. Visit the casino's website directly using the links provided, and look for their Help, Support, or Contact section. We cannot handle enquiries intended for casino operators.
About Self-Exclusion
If you feel that gambling is causing problems in your life, self-exclusion is an effective tool to help you take a break. GAMSTOP allows you to self-exclude from all UK-licensed online gambling websites and apps in one simple registration.
When you register with GAMSTOP, you choose an exclusion period of 6 months, 1 year, or 5 years. During this time, UK-licensed gambling companies will close your online accounts and remove you from marketing communications. This applies to all sites that hold a UK Gambling Commission licence.
Self-exclusion is a serious step, but it can provide the breathing space needed to address gambling problems. For support during and after self-exclusion, contact BeGambleAware or GamCare—their services remain available to you throughout your exclusion period.